Deming14Points: RT @demingsos: "You can tell the state of health of a company by observing what/how topics are discussed in management meetings." #LACouncil
Sun Jan 15 - 8:47:26 pm
Deming14Points: RT @demingsos: "The reward you want is pride and #joy in your work. That's what you want." #Deming BONUSES ROB #intrinsic #motivation
Sun Jan 15 - 8:45:12 pm
Deming14Points: RT @demingsos: "People are born with intrinsic #motivation, self-respect, #dignity, #curiosity to learn, joy in #learning." #Deming
Sun Jan 15 - 8:42:23 pm
Deming14Points: RT @demingsos: Means we use must be as pure as the ends we seek ~ Martin Luther King Jr RT @GaryLoper
Sun Jan 15 - 8:41:35 pm
Deming14Points: RT @demingsos: "Drive out fear, so that everyone may work effectively for the company." #Deming #HR #management #MBA
Sun Jan 15 - 8:41:04 pm
Deming14Points: Thanks to "Quality Digest" for publishing my "14 Points," that @tonyrobbinscalled, "fabulous." @MarKGraban Post:http://t.co/MSofwYdh
Sun Jan 15 - 8:20:32 pm
Deming14Points: "Q&P" MUST READ: "Interpreting Deming's 14 Points." "Well Done" - #Deming Published by "Quality Digest." EZ read.http://t.co/k7wXcSg9
Sun Jan 15 - 8:19:06 pm
Deming14Points: "INTERPRETING DEMING'S 14 POINTS" - WARM UP: DEMING 4-DAY SEMINAR NOTES (Excerpts): http://t.co/SdyMnniM (by @DavidSaltsburg Aka: @ZumaDogg)
Sun Jan 15 - 8:16:52 pm
Deming14Points: Letter from Dr. W. Edwards Deming in response to my, "Interpreting Deming's 14 Pts." http://t.co/ybtSy59j [D. Elliott=ZD Radio Name]
Sun Jan 15 - 8:13:05 pm
Deming14Points: Job of L.A. mayor should be easiest job in the city. You have the entire city workforce ready, willing and able. But it requires decisions.
Sun Jan 15 - 12:23:28 pm
Deming14Points: Um, NO!: 1st thing shallow Deming student will say, "I agree w SOME of the points, but I don't like Point (X). NOT a buffet to pick & chose.
Sun Jan 15 - 4:07:35 am
Deming14Points: A famous L.A. politician likes to say, "Information is knowledge is power." Would #Deming say,"only if used to predict/then acted upon?" YES
Sun Jan 15 - 4:03:02 am
Deming14Points: Help to not only "change" the U.S.A., but help to "improve" it, as well. Give a RT of your favorite @Deming14Point tweet(s). AMPLIFY #Deming
Sun Jan 15 - 3:55:50 am
Deming14Points: RT @ZumaDogg: PROBLEM w BAD CUSTOMER SERVICE: Told pal of BAD experiences w new Wells Fargo bank. He says, "WF=KNOW to be worst." And I share story, here.
Sun Jan 15 - 3:29:36 am
Deming14Points: RT @ElectZuma: LA's QUALITY PROBLEM=Don't know what business they're in=TOO MANY THINGS. A: "To provide quality municipal services to residents/business."
Sun Jan 15 - 3:19:29 am
Deming14Points: RT @latimes: Most homeowners in association don't speak English; what to do? http://t.co/dfjVoYjQ [1st thing coming to mind=get translator?]
Sun Jan 15 - 2:59:14 am
Deming14Points: To sum it up, it's about continuous improvement thru innovation; toward the goal of staying in business; to provide those jobs. #Deming14Pts
Sun Jan 15 - 2:45:03 am
Deming14Points: After attending 100s of city meetings/speaking to 100s of workers, I KNOW=they KNOW how to fix things. If only mayor/council would let them.
Sun Jan 15 - 2:36:25 am
Deming14Points: If I am quoting Deming, directly, will tag with - W.E. Deming, or -#Deming. If it's original quote, based on 14 pts, will tag -DS/ZD (me).
Sun Jan 15 - 2:29:33 am
Deming14Points: Only two measures of quality that I am aware of. Customer satisfaction and employee pride & joy. And it's judged by THIER standards. -DS/ZD
Sun Jan 15 - 2:28:19 am
Deming14Points: RT @DemingInstitute: Post by John Persico on his experiences with Dr. Deminghttp://t.co/k9Wg66jZ
Sun Jan 15 - 2:19:17 am
Deming14Points: When DWP crew had to leave, w/out making repairs, cause no one told traffic dept to post "NO PARKING" signs, coming back=DOUBLE THE COST!
Sun Jan 15 - 2:18:51 am
Deming14Points: DWP shows up w trucks/cherry picker/large crew of workers. No one told traffic dept to post temp "NO PARKING" signs. Crew had to leave.
Sun Jan 15 - 2:16:54 am
Deming14Points: An attempt to improve traffic flow=LA installed UNDERGROUND left turn censors. Depts didn't work together=not timed properly. Traffic WORSE!
Sun Jan 15 - 2:13:25 am
Deming14Points: 14 PTS=FOR THE KIDS!: After showing staff=4 of 13 computers @LAPublicLibrary were out of order, MONTHS LATER=STILL no repair call made. :(
Sun Jan 15 - 2:09:32 am
Deming14Points: Quality/Productivity/Efficiency is NOT achieved by demanding more out of workers. It's a decision of top mngmt that allows it to happen. -ZD
Sun Jan 15 - 2:00:11 am
Deming14Points: At no time will #Deming14Points try to say how to do your job better. Goal=to empower u with the "quality mindset" needed amidst bad mngmt.
Sun Jan 15 - 1:57:51 am
Deming14Points: @BarackObama@NewtGingrich @MittRomney @TonyRobbins@RBReich @LACityCouncil @USMayors: Created new tweet page for you=Enjoy! #Deming14Points
Sun Jan 15 - 1:47:55 am
Deming14Points: RT @latimes: Early morning tie-up exposes L.A.'s bureaucratic incompetencehttp://t.co/cHaUWabx [Didn't take early AM tie up to expose!]
Sun Jan 15 - 1:21:12 am
Deming14Points: #Deming14Points: Attempting to apply 14 Pts to U.S.A. and share quotes & excerpts from 4-day seminar & "Interpreting Deming's 14 Pts." DS/ZD
Sun Jan 15 - 12:32:36 am
Deming14Points: DEMING 4-DAY SEMINAR NOTES (Excerpts): There is nothing worse than bad competition. Consumers attribute bad (cont)http://t.co/SdyMnniM
Sun Jan 15 - 12:28:13 am
Deming14Points: Empty leaders like to spout "empty exhortation." May even be so bold as to "empower" employees with one. 14 Pts is how you ACTUALLY empower.
Sun Jan 15 - 12:20:40 am
Deming14Points: Job of mayor, or any leader, is to be conductor of the orchestra. That means LEAD the band=but DON'T play the instruments for them. #EMPOWER
Sun Jan 15 - 12:18:16 am
Deming14Points: If @LACityCouncil (or ANY city) cannot create a flow chart of city dept processes (how inbox makes it to outbox) don't expect improvement.
Sun Jan 15 - 12:15:17 am
Deming14Points: 1st thing @LACityCouncil must do, before quality & productivity can be expected to improve, is create flow charts of city dept operations.
Sun Jan 15 - 12:13:33 am
Deming14Points: RT @ElectZuma: Job of mayor is to take feedback from front line (city workers) how City Hall can help them do better jobs, to improve efficiency=THEY KNOW!
Sat Jan 14 - 11:58:34 pm
Deming14Points: RT @ElectZuma: RT @DemingSOS: “People consistently act inconsistently, unaware of the contradiction between their #espoused theory & their #theory-in-use."
Sat Jan 14 - 11:58:11 pm
Deming14Points: RT @ElectZuma: Thanks to "Quality Digest" for publishing my "14 Points," that @TonyRobbins wrote me to call, "fabulous."http://t.co/BUyL2vPr
Sat Jan 14 - 11:57:53 pm
Deming14Points: RT @ElectZuma: RT @demingsos: “My MA in Economics got me my job, but my undergraduate degree in philosophy got me my promotions.” Anom
Sat Jan 14 - 11:54:56 pm
Deming14Points: This looks like a fun resource. Gonna try to guess right answers to the "Multiple Choice Questions." http://t.co/FkHKh4AM
Sat Jan 14 - 11:44:27 pm
Deming14Points: Pt 1: CDs ruled and MP3 came out. RECORD biz didn't want to embrace new medium. Wanted to STICK with CDs=more control. (Would've been nice.)
Sat Jan 14 - 11:39:21 pm
Deming14Points: Thanks to K. Yoshida for allowing me to sit in and be a part of his private training courses in Houston, TX ('91) for Jim "Mac" McIngvale.
Sat Jan 14 - 11:34:01 pm
Deming14Points: Mayor facilitates all city depts to work together, so DWP doesn't have ENITRE EFFORT thwarted cause temp "NO PARKING" signs weren't posted.
Sat Jan 14 - 11:21:43 pm
Deming14Points: DWP NEEDS 14 PTS: Tree trim effort w costly crew, many trucks & cherry picker THWARTED cause traffic dept forgot to post "NO PARKING" signs.
Sat Jan 14 - 11:16:33 pm
Deming14Points: Q: Why a municipality should embrace 14 Pt philosophy? A: So you don't buy/install cameras to inspect, to discover cameras don't even work.
Sat Jan 14 - 11:14:45 pm
Deming14Points: Here's THE book that helped me understand complex concepts of Deming 14 Points. by Rafael Aguayo FULL READ on AMAZON:http://t.co/nM6pkme2
Sat Jan 14 - 10:54:47 pm
Deming14Points: Here's "Interpreting Deming's 14 Points." "Well Done" - #Deming [Published by "Quality Digest." An EZ read.] http://t.co/k7wXcSg9
Sat Jan 14 - 10:43:50 pm
Deming14Points: MT @demingSoS "Job of every manager is to match the voice of the customer w/the voice of the system." Aka: Give the people, what THEY want!
Sat Jan 14 - 10:40:48 pm
Deming14Points: RT @demingSoS: "Failing organizations are usually over-managed and under-led." Warren G. Bennis #Leadership #deming #management
Sat Jan 14 - 10:35:04 pm
Deming14Points: RT @dnrevel: Classic, new. Sigh. RT @demingSoS: “Reward for good #performance may be = to rewarding the weather man for a pleasant day." #Deming #pay
Sat Jan 14 - 10:34:51 pm
Deming14Points: RT @demingSoS: Everyone is a customer for somebody, or a supplier to somebody. #Deming #systemsthinking
Sat Jan 14 - 10:34:33 pm
Deming14Points: RT @demingSoS: "#Theory leads to #prediction. Without prediction, experience and examples teach nothing." #Deming #decision-making #management #MBA
Sat Jan 14 - 10:34:10 pm
Deming14Points: RT @demingSoS: "If a process is stable (predictable), a goal is not needed. If a process is not stable, any goal is meaningless" Yoshida #Deming #variation
Sat Jan 14 - 10:33:59 pm
Deming14Points: RT @demingSoS: "Judging people, putting them into slots, does not help them to do a better job." #Deming #HR #management #MBA #variation #systemsthinking
Sat Jan 14 - 10:33:30 pm
Deming14Points: "Grading of pupils in school is an attempt to produce quality by inspection. As a way of life, it does not work." - W. E. Deming (05/02/92)